Repair / Calibration

"*" indicates required fields

Is this for repair or calibration?*

Repair

Calibration

Nature of Problem*

Product Information

Model*

Serial Number*

Is this request for expedited service?*

Yes

Please note that there is an additional charge for expedited service.

Calibration

Select the type of calibration desired.*

3 point (NIST traceable; before data not taken)

3 point with before data (NIST traceable; before data taken if available)

ISO-17025 (NIST traceable; before data taken if available)

Please note that if the unit is malfunctioning 'before data' is not taken.

If before data is not requested, the unit is disassembled and before data is not possible.

If before data is out of tolerance, the instrument will be adjusted, unless instructed otherwise.

Additional Requirements

Additional charges apply

Calibration Due Date/Interval*

This does not come standard on calibration certificates and must be requested.

i.e (1 year, 2 years, etc...)

Gauge or Tool ID

Any identification number that is required to be on the calibration certificate

Special Requirements (Other)

Any special requirements (special calibration points, purchase order number, etc)

Contact Information

Bill To Address

Name*

Company*

Phone*

Email*

Enter Email Confirm Email

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Ship To Address

Check here if shipping address is same as billing address above.

Name*

Company

Phone*

Email*

Enter Email Confirm Email

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

RGA#

Phone

This field is for validation purposes and should be left unchanged.

Normally, within two days of receiving your unit, Imada will provide an analysis of the problem with a repair quote and within two days of your approval, Imada will repair and ship the unit back to you.

Shipments must be prepaid, including duties and brokerage for shipments outside the USA. Regardless of the condition, the evaluation fee will be charged. This fee will be waived if the estimated repair / calibration is performed.

Expedited Service: available at an additional charge. Please contact our customer service department at 800-373-9989 or email the repair department to notify them.

For exchanges or returns: DO NOT FILL OUT this form. Please call 800-373-9989.

Please fill out all fields.