Normally, within two days of receiving your unit, Imada will provide an analysis of the problem with a repair quote and within two days of your approval, Imada will repair and ship the unit back to you.
Shipments must be prepaid, including duties and brokerage for shipments outside the USA. Inspection fee varies by unit, please inquire for more information.
Expedited Service: available at an additional charge. Please contact our customer service department at 800-373-9989.
For exchanges or returns: DO NOT FILL OUT this form. Please call 800-373-9989.
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