Repair / Calibration

Normally, within two days of receiving your unit, Imada will provide an analysis of the problem with a repair quote and within two days of your approval, Imada will repair and ship the unit back to you.

Shipments must be prepaid, including duties and brokerage for shipments outside the USA. There is a $45 inspection fee ($170 for test stands) which is waived, if the quoted repair or calibration is done by Imada.

Expedited Service: available at an additional charge. Please contact our customer service department at 800-373-9989.

For exchanges or returns: DO NOT FILL OUT this form. Please call 800-373-9989.

Please fill out all fields.

Product Information
Model*
Serial Number*
Is this request for expedited service?*
- Yes
- No
Please note that there is an additional charge for expedited service.
Calibration
Select the type of calibration desired.*
- 3 point (NIST traceable; before data not taken)
- 3 point with before data (NIST traceable; before data taken if available)
- ISO-17025 (NIST traceable; before data taken if available)
Please note that if the unit is malfunctioning 'before data' is not taken.

If before data is not requested, the unit is disassembled and before data is not possible.

If before data is out of tolerance, the instrument will be adjusted, unless instructed otherwise.
Special Requirements (if any)
Repair
- Please check this box if you are requesting a repair to your product.
Nature of Problem*
Contact Information
Bill To Address
Name*
Company*
Address*
City*
State*
Zip*
Country*
Phone*
Email*
Enter Email Confirm Email
Ship To Address
- Check here if shipping address is same as billing address above.
Name*
Company
Address*
City*
State*
Zip*
Country*
Phone*
Email*
Enter Email Confirm Email
RGA#
Name
This field is for validation purposes and should be left unchanged.

Product Information

Calibration

Repair

Contact Information